Privacy Policy
At SmartCraft, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or purchasing our products.
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Information We Collect:
- Personal Information: When you place an order or create an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
- Payment Information: We may collect payment information, such as credit card details or other payment methods, when you make a purchase on our website. However, we do not store this information on our servers and rely on secure payment processing services to handle transactions.
- Communication: We may collect information that you voluntarily provide to us when contacting our customer service team or subscribing to our newsletter.
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How We Use Your Information:
- Order Processing: We use the information you provide to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
- Personalization: We may use your information to personalize your shopping experience, recommend products that may be of interest to you, and tailor our marketing communications to your preferences.
- Marketing: With your consent, we may send you promotional emails and newsletters about our products, special offers, and promotions. You have the option to opt out of receiving marketing communications at any time.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, or to respond to lawful requests from law enforcement authorities or government agencies.
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Information Sharing:
- We do not sell, trade, or rent your personal information to third parties for marketing purposes.
- We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services on our behalf. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are bound by confidentiality obligations.
- We may disclose your information if required by law or legal process, or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
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Data Security:
- We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- We use industry-standard encryption technology to secure sensitive information transmitted during online transactions.
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Your Rights:
- You have the right to access, update, or delete your personal information stored in your account profile.
- You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
- You may also have additional rights under applicable data protection laws, such as the right to request the deletion or restriction of your personal information or to object to the processing of your information in certain circumstances.
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Children’s Privacy:
- Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove that information from our systems.
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Changes to This Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website or by other means of communication.
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Contact Us:
- If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at 8860636000 or smartcraftindia@gmail.comĀ
By using our website or purchasing our products, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Thank you for trusting SmartCraft with your personal information.